Experiences Educations Projects
Akbar Buchari
Have been in variety business nature since 2014
- Solving isue including AD acount, software, hardware and network
- Properly escalate unresolved isues to apropriate internal teams
- Ensure all isues are properly logged
- Resolving inquiries based on policy procedure efficiently and effectively
- Communicate, escalate and work together with higher tier specialist
- Provide start-to-end track and documentation report
- Handling inbound and outbound emails, calls and chats
- Monitor and improve aging items in the ticketing system
- Escalate and resolve concerns, issues and pending claims
- Manipulate and edit footage in a way that is invisible to the audience
- Review shooting script and raw material to create a shot decision list
- Performing cost-benefit analyses of existing and potential customers
- Maintaining positive business relationships to ensure future sales
- Analyzing and evaluating accounting documentation, reports & data
- Performing the full audit cycle including risk management
- Determine the best solution based on the issue and facts
- Provide accurate information on IT products or services based on policy
- Administration
- Customer Service
- Junior Graphic Designer
- Basic Software and Hardware Technician including printer and scanner
My Educations
Involvement
- President of Student Representative Council (SRC) 2018/19
- President of Red Sport House 2017/18
- Director of Rohingya Refugee Primary School Volunteering
Involvement
- President of To Sho Kan Club 2016/17
- Facilitator Leader for New Student Intake
- Representative for Foundation Student
Some of the project that have been done